A platform for all your needs
The eTrusted platform is easily customisable and fully scalable. This makes the system immediately ready for use in any industry - from the local service provider to the globally active company with a large branch network.
The benefits with eTrusted in all industries
E-commerce & retail
With authentic reviews, buyers make better decisions and online shops direct service, offer and product range at customer needs in real time. Decathlon sets a good example:
Mona Freund, Reputation Manager at DECATHLON
"We want to be a 'love brand', as we see with so many established brands. We want to get to the very heart of our clientele. We can only succeed if people trust DECATHLON. Trust in a brand increases loyalty, and that means an increase in the likelihood that a customer will buy from us again."
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Automotive sector
The value chain in the automotive industry is often long and highly branched. With eTrusted, companies collect authentic feedback at all relevant touchpoints with minimal effort - just like Volkswagen:
Carina Ahlberg, Head of Customer Experience at Volkswagen Sweden
"The cooperation with eTrusted fits perfectly with Volkswagen's strategy to improve the quantity and quality of our leads. eTrusted's API-based platform is an advantage for easy and efficient integration with Volkswagen Sweden's unified API-based business systems."
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Insurances & Banking
There are numerous touchpoints in the insurance, banking, and energy industry where authentic insights can be used to optimise the quality of advisory and information services. The Zurich Group demonstrates how this can be done:
Jens Becker, Head of IT at Zurich Group Germany
"Customer Centricity - listening to our customers, accepting their feedback and acting on it - is crucial to the success of our business. eTrusted helps us to focus on our customers and gain real-time insights through the eTrusted API. That's data-driven customer orientation!"
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The perfect solution for your industry
There are different circumstances and different needs in every industry, company and organisation. eTrusted, as a fully scalable and customisable platform, fits into every system:
