Derive optimisations from your feedback

Use your feedback to put customers at the centre of adjustments to your processes, products and services. Maximise the effectiveness and ROI of your business.
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Your benefits:

  • Increase your customer satisfaction by improving your customers' experience through real feedback.
  • At the same time, optimise your customer loyalty by increasing the appreciation of your customers.
  • Increased customer value and satisfaction with your products/services will lead to increased trust in your brand and company.
  • Furthermore, by focusing on customer centricity, you automatically increase your sales and your conversion in the long term.

Success story of our customer DZ-4

Head of Sales & Marketing reports on the cooperation with eTrusted and the company's successes.

"With eTrusted, we have the possibility for the first time to collect feedback not only at the closing, but also in the following steps, to incorporate this automatically into our reports and to pass on relevant information to the responsible departments".

Arne Horn, Head of Sales & Marketing

Thousands of customers trust the eTrusted solution and collect experience feedback.

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Contact our experts and benefit from our experience.

Get live insights and experience the eTrusted platform in a demo.

Information on the processing of personal data by Trusted Shops AG can be found in the data protection information.

Our 360° platform for your company

With eTrusted you get an all-in-one platform that supports your company and your brand holistically in the topic of experience feedback and management. From collecting your feedback, to managing, analysing and publishing it using your own widgets, to deriving optimisation measures - eTrusted is your partner.