MANAGE Experience Feedback

Manage your Experience Feedback in the eTrusted Control Center and keep track of it wherever you are.

Keep an eye on your Experience Feedback in the eTrusted Control Centre. 

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Send your review invites, manage all reviews, analyse the feedback and use our marketing tools. 

  • Filter feedback by channel with one click.

  • Search the feedback specifically using the intelligent full-text search and special filter options.

  • Answer the feedback 100% flexibly or let our AI support you in answering (fully automatic  generation of responses).

  • Keep track of which customers you have invited to submit feedback at which touchpoint.

  • Report critical reviews and have them reviewed by our team of experts.

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Mobile Apps mobile coreplattform

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Our apps for iOS and Android allow you direct access to your company's Experience Feedback. Anytime, anywhere. 

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