Feedback as the basis for any optimisation

Get feedback at every relevant touchpoint - regardless of stakeholder group and journey. Evaluate campaigns, events, webinars and much more and use the feedback to optimise your initiatives.

We can connect any of your individual touchpoints to our software solution

MASTER situative journey 2 EN

By regularly collecting situational feedback, you can foster a culture of continuous improvement. By listening to stakeholder feedback and integrating it into your processes, you can optimise your internal structures, events and other situational interactions. Interaction feedback allows you to identify problems in real time and act quickly to solve problems before they get worse.

Your benefits at a glance


Integrate real-time experience feedback into every touchpoint of every stakeholder journey: e.g. events, business partners, pulse checks, etc.

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Optimise sales sustainably with the integration of eTrusted widgets and the publication of your customer feedback at relevant touchpoints.

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Increase satisfaction and retention of long-term relationships by making feedback the focus of your optimisations and developments.

Get in touch with us.

We look forward to hearing from you!

Information on the processing of personal data by Trusted Shops AG can be found in the data protection information.