One software for everything.

Establish a holistic Experience Feedback Culture by focusing on your customers, employees, and partners.

Customer Experience Feedback

Put your customers at the centre of your daily work. Ask your customers for feedback on your services at the touchpoints you want them to. This will give you real insights into how to optimise your processes. At the same time, you increase the satisfaction and trust of your customers. The positive feedback can then be used in marketing to win new customers. 

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Employee Experience Feedback

Use the feedback of your employees even more to increase both trust and satisfaction. That way, you create a closeness to each individual employee, uncover disturbing feelings earlier and thus prevent potential employee turnover. Of course, positive feedback can also be used very well and authentically in recruiting.  This will help you to better fill positions that are in high demand in the future. 

Partner Experience Feedback

Understand even better  how you can strengthen, improve or even expand your partnerships with other companies in the future. Use the feedback from your partners to define  more efficient and effective processes. This will ensure that your cooperation is successful and optimally aligned with your goals in the long run. 

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Your 360 degree solution for experience feedback.

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Information on the processing of personal data by Trusted Shops AG can be found in the data protection information.