We help companies find the pulse of their target group

Collect, analyse and market authentic experience feedback in real time at every touchpoint.
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The fully scalable software and API solution for companies of all sizes

Listen to the people involved with your business, respond to trends and needs in real time and increase trust in your company. With eTrusted, you can harness the full power of Experience Feedback.

Over 20,000 companies worldwide trust in eTrusted

For every kind of feedback

What are my customers satisfied with and where is there potential for improvement? How do my products perform? And how do my employees actually feel? eTrusted can be easily and precisely adapted to your needs.

One platform, multiple possibilities

The fully scalable SaaS platform eTrusted is ready to go and offers you comprehensive application, possibilities and functions without having to change running systems and processes.

Experience eTrusted for yourself:

How successful companies benefit from eTrusted

Be inspired by the success stories of our more than 20,000 customers.

From a car dealership in Sweden to a workshop in Taiwan

Whether it’s after the test drive, after contacting a hotline, or as a follow-up to a consultation in a local branch: Volkswagen uses eTrusted to measure customer satisfaction in real time – at all relevant touchpoints worldwide.

“Our cooperation with Trusted Shops is a great opportunity. It is fully in line with Volkswagen's strategy to improve the quantity and quality of our leads."
Carina Ahlberg, Head of Customer Experience at VW Sweden

Find out more

The leading trust brand in Europe

eTrusted is the experience feedback platform of Trusted Shops, the leading trust brand in Europe. With our comprehensive service portfolio for people and companies and our unique legal expertise, we have stood for digital trust for over 20 years.

More about Trusted Shops

Learn about the potential for your business

We would be happy to work with you to discover the possibilities and advantages that eTrusted can offer you: